Terms & Conditions


   My cross stitch assumes the obligation to its customers to provide the best quality and good cooperation with them. We invite you to read carefully the terms and conditions of the site to be well informed when you visit us or place an order. Every time you place an order you will have to agree to these terms. For any questions or concerns please contact us by e-mail to "admin@crosstitch.eu" or send us a message via the form at "Contact us"


Our terms and conditions


To place an order you have to create an account. You have the obligation to keep your account password secure. We will keep your account information safe and we will not disclose to others.

We reserve the right to block your account at any time without prior notice. We can also refuse an order if we reasonably believe that.

After you have placed an order we reserve the right to send you the latest news about our products. However, we will not misuse these notices and you do not want to receive these messages, you can give them anytime.

Product you purchase consists of a pdf file containing the model diagram with DMC thread list and the length of each of them. Pdf file contains an image indicative of the model.
You may not sell diagram to another person. After such a file was saved in your computer, it can not be returned.


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